12-22-2012 02:30 AM
Since last 4 days my BB curve 9380 shutdown frequently. In between any phone call or using any application, this problem occurs. A red light links and it gets off. override I have to restart the phone. Many times it again shutdown within minutes of restarting the same. I have then installed new operating system 7 also but still the problem persists. I am thinking to buy new one and switch to Apple or samsung
01-02-2013 01:25 PM
Hi Maulik99 and welcome to the BlackBerry Support Community Forums!
Which version of BlackBerry handheld software are you currently using? I would also suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...