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BlackBerry® Curve™

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New Contributor
Posts: 4
Registered: ‎06-21-2012
My Device: curve 9300
My Carrier: Aircel

A small Doubt on my BB Curve 9300

First time after purchasing BB Curve 9300, i connected it to internet using a WiFi connection... Later i activated my BB services(social networking pack) through my service providers. After the service got expired, i connected my BB to net via WiFi again... But, my BB Facebook application donot connect internet through WiFI and searches for BB services... It says like "You are currently on a service planthat dosenot support this application, Please connect to WiFi or contact your Service Provider"

 

Please help me finding how to make my BB Facebook, other Social apps., Gtalk,Yahoo Messenger etc,. to work with my active WiFi connection and making service providor next.

 

Note: I tried to fix this issue by switching off Data services, mobile networks etc etc,. But its not working Smiley Sad   

 

 

Kindly Help Me Regarding...

 

 

JaaT

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Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: A small Doubt on my BB Curve 9300

Hi jaat88,

 

Some carriers will require an active data plan on the account to allow access to Wi-Fi services. Contact your Service provider.

 

Good luck!



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Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: A small Doubt on my BB Curve 9300

Hi jaat88,

 

                  Did you still have the Blackberry Data plan from your carrier ( aircel ) as you said ( after the services got  expired ). Because These are BBapps. which require specific Data plan which you can get from your carrier ( Aircel ).

After having a Blackberry Data Plan you can easily use this apps like BB Facebook , other Social Apps., Gtalk, Yahoo Messanger etc.However you can use your native Browser .

 

 

I Hope your problem Resolves. Take Care.

___________________________________________________________________________

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New Contributor
Posts: 4
Registered: ‎06-21-2012
My Device: curve 9300
My Carrier: Aircel

Re: A small Doubt on my BB Curve 9300

Hey,

 

 So, that means that some of the BB apps like FB,Gtak etc,. wont work using a WiFi ? and they work only under Data Plans ?

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: A small Doubt on my BB Curve 9300

Hi jaat88,

 

                     Did you still have the Blackberry Data Plan from your carrier ( Aircel ), as you said ( after my services expired ). Because the Apps. you are talking about are BBapps. which requirespecific Blackberry Data plans which you can get from your service provider ( Aircel ). After having specific Data plan you can enjoy BB Facebook , Social apps.,Gtalk, Yahoo Messanger etc. from your device . However you can use your device native browser without any data plans .

 

 

I hope it resolves your problem.Take Care.

___________________________________________________________________________

Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Forums Advisor III
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2
My Carrier: Globe Telecom

Re: A small Doubt on my BB Curve 9300

You need an active data plan.



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If your issue has been solved, please resolve it by marking "Accept as Solution"



Forums Veteran I
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: A small Doubt on my BB Curve 9300


jaat88 wrote:

Hey,

 

 So, that means that some of the BB apps like FB,Gtak etc,. wont work using a WiFi ? and they work only under Data Plans ?


Hello jaat88

 

They are correct. Your phone can connect to the WiFi but it needs authentication from a Blackberry Data Plan so that your WiFi would have the BB logo (Blackberry Infrastructure) to know that it is authenticated. Please check the Article below for the explanation.

 

BlackBerry smartphone does not authenticate to the BlackBerry Infrastructure over Wi-Fi when there i...

 

 

Ron

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