11-21-2012 11:56 PM
this is satya suravit ray. i have blackberry curve 9380. some times it hangs while doing some operation like facebook chat or watching videos......i am very fed off due to this. i am using blackberry first time. so plz help me or suggest s
11-22-2012 05:45 AM
Welcome to BlackBerry Support Community Forums
Whenever you see or feel any unusual in your device always perform a Battery Pull Restart like thisWhile Device is POWERED ON remove the Battery wait for a min. then re-insert it back wait till your device take a long Reboot.Rebooting in this manner fixes most glitches within our device.
Please press and hold the Menu for a few seconds, it will pop up a screen which will show all running programs in the background ,generally five will always there ( Home, BBM, Message,Phone , Browser ) look if any other apps. are running.
Always try to Close Applications Correctly - Avoid using the End key to close applications as this simply minimizes the application and leaves it running in the background. Instead, press the Menu key, select the Close or Exit option to exit the application.Don't leave your Browser open when not in use.If programs run in the background it will also lead to overheating and also quick battery drainage.Please have a look at those Article I am sure it will help you a lot in overcoming your problems :
KB14320 How to maximize battery life and free memory on the BlackBerry smartphone.
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