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New Contributor
Posts: 2
Registered: ‎10-20-2012
My Device: curve 8520
My Carrier: Virgin

AIM & KB3222


Since few days, when I want start AIM, I have the following message:

go to http://blackberry.com/btsc/KB3222

This page cannot be reached either by the Blackberry or by a computer

I have removed AIM then re-installed it again with the same result.

Any idea will be welcome




Hall of Famer II
Posts: 51,427
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (, Playbook (
My Carrier: TMobile USA

Re: AIM & KB3222

Hi and Welcome to the Community...apologies for the delayed reply...hopefully you have already found your answer, but just in case!


I don't know what that KB would have been discussing, but perhaps this one contains what you need?

  • KB32227Discontinuation of AOL Instant Messenger for BlackBerry smartphones

Good luck!

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New Contributor
Posts: 2
Registered: ‎10-20-2012
My Device: curve 8520
My Carrier: Virgin

Re: AIM & KB3222

Sorry for the late answer.

AIM is working now.

Thanks a lot for your help and support.