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BlackBerry® Curve™

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New Member
jalajprakash
Posts: 3
Registered: ‎06-23-2011
My Device: Blackberry 9300 Curve - OS 6
My Carrier: Vodafone

AUX not connecting

Well, it used t work fine since when I bought it, but yesterday when I connected it to my AUX in my Car, the phone wouldnt detect it.. I tried everything even restored to factory settings and a Security WIpe.. Nothing working..

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: AUX not connecting

Hey jalajprakash,

Welcome to the BlackBerry Support Community Forums.

 

If you connect headphones to your the aux jack do you hear any music or sound?


-ViciousFerret


 


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New Member
jalajprakash
Posts: 3
Registered: ‎06-23-2011
My Device: Blackberry 9300 Curve - OS 6
My Carrier: Vodafone

Re: AUX not connecting

No, I dont hear any sound when I connect the headphones.
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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: AUX not connecting

Hey jalajprakash,,

Thank you for the quick reply.

 

I would suggest reload the device software: www.blackberry.com/btsc/KB11320

 

If the issue still persists then you will need to contact your network service provider to get an exchange.


-ViciousFerret


 


Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp


Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!



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New Member
jalajprakash
Posts: 3
Registered: ‎06-23-2011
My Device: Blackberry 9300 Curve - OS 6
My Carrier: Vodafone

Re: AUX not connecting

Thanks. But I think the problem is with the Hardware and not the Software. As the AUX does get connected for a second but only so for a second. So I think there must be some problem with the Aux Reciever. I bought this one a Unlocked phone. So, I think Blackberry showroom is the only place I can go. 

I am from India by the way. We only get Unlocked Phones here. iPhone is probably the only phone that comes locked. 

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