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BlackBerry® Curve™

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New Contributor
Cher_95
Posts: 2
Registered: ‎05-16-2013
My Device: Curve 9320
My Carrier: 123

Accidentally deleted bbm

I have deleted bbm accidentally however it will not allow me to reinstall the app I have tried a numerous amount of times and all that comes up I : 'We cannot connect you to Blackberry world. Please ensure that your device is connected to to the witless network and try again' please help me !!!!
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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Accidentally deleted bbm

Battery pull then try this link:

http://us.blackberry.com/bbm.html

It gives you a few ways to download BBM.  I have to ask:  Is the phone currently connected to the network?  Can you make a phone call or surf the internet?  Also, BBM worked before it got deleted correct?

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Contributor
Cher_95
Posts: 2
Registered: ‎05-16-2013
My Device: Curve 9320
My Carrier: 123

Re: Accidentally deleted bbm

Bbm did work before, however I cannot currently surf unless wifi is on I did top up as I am on pay as you go however, I couldn't add the booster due to connection problems as I was told. I cannot even get on to blackberry world.
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Forums Veteran II
Wolf359
Posts: 3,340
Registered: ‎12-29-2011
My Device: Q10 / Playbook

Re: Accidentally deleted bbm

I think you will have to contact the carrier so they can help with your account. Have you reported this to them yet? There may be an issue with your data plan.
________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Please use plain text.