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New Contributor
Posts: 7
Registered: ‎10-23-2008
My Device: Not Specified
Accepted Solution

Activating downloaded ringtones

Hi,

 

I just purchased a Blackberry Curve 8330. I downloaded some ringtones from Phonezoo and can't seem to be able to activate them.

 

When I look at the phone from either the desktop or through the phone I see them in Media Card/Blackberry/Ringtones, and also in Device Memory/home/user/ringtones.

 

However, when I go to Media/Ring tones they don't appear there, nor can I see them when I try to assign a ring tone from one of the various other areas they can be assigned.

 

Any idea what my problem is? Is it possible that the ringtones I downloaded from Phonezoo aren't compatible with a BB? The extension on the file is ".gcd".

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Activating downloaded ringtones

Hi and welcome to the forums!

When you go the media ringtones do you have My ringtones, and then all ringtones?

Look in my ringtones.

 

Thanks

 

If you need more info please ask!  If not please resolve the thread using the options by the Kudos’ star, Just place the check in the Post that answered your question, Thanks

 

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New Contributor
Posts: 7
Registered: ‎10-23-2008
My Device: Not Specified

Re: Activating downloaded ringtones

When  I go to Ring Tones, I have "All Ring Tones", "My Ring Tones" and "Preloaded Ring Tones".

 

If I click on "All" it shows all of the default ones that start with "Alarm_Antelope".

If I click on "My" there are no ring tones.

If I click on "Preloaded" it shows the same ring tones that are in "All".

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Activating downloaded ringtones

Hi,

The problem is probably caused by having them in two different places. Remove them from the media card and save on PC.

Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min, 

See if the ringtones in the device memory show up, and can be used. If they are there, move them one by one to the media card.

Let me know!

 

Pull the battery while the device is ON, replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed, Thanks 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 7
Registered: ‎10-23-2008
My Device: Not Specified

Re: Activating downloaded ringtones

I did as you suggested, and I see the ringtone on the media card and not in memory - I moved it from memory to the media card.

 

But they don't appear under Ringtones in Media or let me assign them

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Activating downloaded ringtones

Hi,

If you load the ringtone to your PC does it play?

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

New Contributor
Posts: 7
Registered: ‎10-23-2008
My Device: Not Specified

Re: Activating downloaded ringtones

Do you know what the extension for a ringtone is supposed to be? Does it need to be MP3? These are GCD
Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Activating downloaded ringtones

I just logged into my phonezoo account and tried to send a ringtone to my BB.  I will advise as to what happens.  I sent it in a "text message" as they said, but should actually be a MMS.  We will see what happens.
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Activating downloaded ringtones

Well it came as a MMS as it should have, I have a media card installed.  The default directory that it stored to was > Media card > blackberry > ringtones.  Also be sure you are saving the ringtone.  While it's playing or opened, click the menu key (left of trackball) > save ringtone > you will then see where it is bing saved and choose "ok".
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Super Contributor
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Activating downloaded ringtones

To assign a ringtone from a downloaded file, try the following:

 

Go to profiles

> click trackball

> scroll to advanced > click

> highlight the profile you want to edit

> menu key (left of trackball) > edit

> scroll to phone > Click trackball

> scroll to ringtone and click

> scroll up to browse and click

> from there you can navigate to where you rintones are stored.  It automatically went to my media card.  Let us know if this works. 

__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.