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Contributor
kcinkali
Posts: 20
Registered: ‎08-27-2008
My Device: Blackberry Curve 8830

Adding a New Email Account to My Blackberry

I have 3 email accounts on my blackberry and would like to add a fourth.  I added the three in the Verizon store during the initial setup.  Apparently I have completely forgotten how to add another one, because everything I've tried has failed.

 

Any help would be greatly apprecited.  Btw.. it's a yahoo account, so there "shouldn't" be any problem =x

 

Thanks,

Casey

Sincerely,
Casey
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Regular Contributor
tschweitzer
Posts: 142
Registered: ‎07-16-2008
My Device: 8310

Re: Adding a New Email Account to My Blackberry

You can do it a couple of ways. You can use the email setup icon on your BlackBerry (I hid mine if you did yours you will need to unhide it first), the second is using Verizon's BIS site. Here is the link for it.

 

https://bis.na.blackberry.com/html?brand=vzw&locale=en

 

Both options are pretty straight forward asking for the email address you want to add and the password for that account. Let me know if you have any questions. 

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Contributor
kcinkali
Posts: 20
Registered: ‎08-27-2008
My Device: Blackberry Curve 8830

Re: Adding a New Email Account to My Blackberry

Thanks for the suggestions.  Neither worked.  I have been doing that setup screen for days.  It keeps telling me to re-check my information and try again.  The information I am putting in is correct.

 

I'm so fed up.

 

Casey

Sincerely,
Casey
Please use plain text.
Regular Contributor
tschweitzer
Posts: 142
Registered: ‎07-16-2008
My Device: 8310

Re: Adding a New Email Account to My Blackberry

I would call in and have them verify your username and password, they would probably need to change the password. 
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Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Adding a New Email Account to My Blackberry

Call data support for Verizon Wireless....866-221-4096...They will be able to reset your account login info for the BIS site.
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
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Contributor
kcinkali
Posts: 20
Registered: ‎08-27-2008
My Device: Blackberry Curve 8830

Re: Adding a New Email Account to My Blackberry

What is the BIS site?

 

Thanks,

Casey

Sincerely,
Casey
Please use plain text.
Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Adding a New Email Account to My Blackberry

[ Edited ]
BIS is the Blackberry Internet Server......you need to be able to login there in order to edit your email accounts.....call the number I gave you, it's a direct line to tech support.  The website for verizon wireless bis server is www.blackberry.com/go/vzw.  Once you login in you can edit, add or delete email address'.  Let us know what's up.....
Message Edited by jrdante on 10-25-2008 08:02 AM
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Please use plain text.
Super Contributor
jrdante
Posts: 396
Registered: ‎08-03-2008
My Device: Blackberry 9530

Re: Adding a New Email Account to My Blackberry

If your problem was resolved, please mark the solution on the answer that worked.....
__________________________________________________________________
John
Stevie Ray! 1954-1990

** Don't forget to resolve your post with the accepted solution.
Please use plain text.
New Contributor
drpaulmhine
Posts: 7
Registered: ‎12-05-2009
My Device: Tour 9630

Re: Adding a New Email Account to My Blackberry

I went to www.blackberry.com/go/vzw on my computer and it keeps on asking me for a username and password. I can do the same thing from my phone.

 

I put in my username and password and it says Invalid Username or Password.

 

So ..

 

I put in my username and ask for a password. It says it sent it to my Blackberry. I check my Blackberry and there is the password. I put in my username and password (that has just been sent to my phone) and it says Invalid Username or Password.

 

What gives? How can I correct this?

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Hall of Famer II
sdgardne
Posts: 48,533
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: Adding a New Email Account to My Blackberry

 


drpaulmhine wrote:

I went to www.blackberry.com/go/vzw on my computer and it keeps on asking me for a username and password. I can do the same thing from my phone.

 

I put in my username and password and it says Invalid Username or Password.

 

So ..

 

I put in my username and ask for a password. It says it sent it to my Blackberry. I check my Blackberry and there is the password. I put in my username and password (that has just been sent to my phone) and it says Invalid Username or Password.

 

What gives? How can I correct this?


 

 

Hi and Welcome to the Forums!

 

Your carrier is in control of your BIS account, including it's credentials. I suggest contacting them.

 

Good luck!


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