Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Member
Posts: 1
Registered: ‎07-29-2009
My Device: T-Mobile 8320

Address Book - All

On 4.5 there are multiple address books. When I upgraded, it moved my desktop address book into "address book - all", making the desktop address book empty and unable to synch
Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Address Book - All

Hello ccuccolo and welcome to the Forums!

 

Could I get a bit more info from you so I can try and help you out.


Are you on a BES?
Are you using Desktop Redirector?
Are you using BIS?
Do you have multiple Desktop[sync] service books?
What is the difference in the number of contacts between "Address Book" and "Address Book All" databases?

 

Once I have this info I will be able to better assist you!

 

Cheers!

 

SR

 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 2
Registered: ‎02-27-2010
My Device: BlackBerry Bold 9700
My Carrier: Alfa

Re: Address Book - All

I have the same problem guys,

 

When I am in Restore Advance:

 

On the right part of the screen I see Address Book with 16 contacts, and then Address Book - ALL with 746 contacts

 

When I synchronize with Outlook, only the 16 contacts get synchronized

 

How should I resolve this to be able to sync all my contacts to Outlook

 

Thanks