11-09-2011 11:43 AM
So about 24 hours ago my Contacts went blank. (i.e. No contacts listed)
Any help as to what I need to do would be appreciated.
Blackberry Curve 9300 v22.214.171.1245 (Bundle 1576, Platform 126.96.36.199)
11-09-2011 11:46 AM
One last update, when someone calls in it only shows the number, but when you look at it in the log afterwords it shows the name and you can access the Contacts information.
11-09-2011 12:10 PM
Do you have any content protection set?
Article ID: KB16275 Address Book application entries do not appear on the BlackBerry smartphone
are you on a corporate BES account?
Article ID: KB18709 Controlling content protection of the contact list using IT policy.
04-28-2012 01:30 AM
04-28-2012 08:10 AM
it tells me to turn off the wireless sync which also i am unable to do in my phone. Please let me know if you do find a solution to this.
Why are you unable to turn off the wireless sync?
04-28-2012 08:43 AM
at first i was getting the following message "not available" next to the wireless sync tab.
after deleting and undeleting Desktop Cical and Sync from the service book i started getting the option to turn wireless sync off or on. but now, i am unable to save the "off" selection.
04-28-2012 09:17 AM
Open your Options > Status and press the Menu key
Click on Database Sizes.
What are the numbers to the right of your Address Book Data, which looks like "123/456k"
04-30-2012 12:35 AM
Then you've not.followed the path I've outlined above.
What DO you see?
04-30-2012 01:57 PM