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New Contributor
z6tkf43
Posts: 3
Registered: ‎10-07-2008
My Device: Not Specified
Accepted Solution

Address/Phone number updates in Outlook don't transfer to my BB

I am using outlook 2003, SP3, Mocrosoft XP PRO.  My initial sync from outlook to my HH transferred fine.  However, none of the changes, adds or deletions made in my Outlook address book transfer to my BB when I synch.  My calendar does update. In my BB Desktop manager/synchronize/configuration/configure synchronization, I have selected [checked] MS Outlook Address Book, Calendar, Memo Pad, Tasks.  When I select configure/advanced settings/conflict resolution, I have selected the radio button for Microsoft Outlook Wins.

 

By the way, My Outlook Notes do the same thing and is set up the same way as my Address Book.

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Address/Phone number updates in Outlook don't transfer to my BB

Hi and welcome to the forums!

Please specifiy what version of the DM you are using.

Thanks

 

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New Contributor
z6tkf43
Posts: 3
Registered: ‎10-07-2008
My Device: Not Specified

Re: Address/Phone number updates in Outlook don't transfer to my BB

4.2.1.8 [Jan 16, 2007]

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Guru I
Bifocals
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Address/Phone number updates in Outlook don't transfer to my BB

Hi,

I would recommend upgrading to a newer version of the DM software,

I have used 4.5 on my XP with no issues, so I would like to use that.

Use this link  to un-install the previous version, it will clean your PC, and save your troubles in the long run;

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

 

Cold boot the PC and install 4.5. WITHOUT media manager from here:

 

https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

 

Install, and configure, proceed to sync.

Thanks

If you need more information, please ask!

If not, please resolve the post using the options by the kudos’ star.

Just check the post that had your answer!

Thanks 

 

 

 

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

Follow Bifocals on Twitter

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New Contributor
z6tkf43
Posts: 3
Registered: ‎10-07-2008
My Device: Not Specified

Re: Address/Phone number updates in Outlook don't transfer to my BB

Successfully removed old version of DM.  However, my corporate firewall wont allow me to download 4.5 from the BB site.  I will have to try and download from home, burn it to a CD and try and load it from CD.  I will let you know.
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