10-19-2010 02:18 PM
Thanks for the info.
Verizon was no help in rolling back the operating system. Tech wouldn't tell me how. Can you share how to do it please?
Thanks,
Patrick
10-19-2010 02:53 PM
Looks like this issue might also be present on the Storm2 on OS .983, so I've added that extra info to my communications with RIM. Seems that the bedside mode simply is not activating correctly.
To downgrade, start by uninstalling any previous OS versions from your computer using the Control Panel > Programs & Features (or Add/Remove Programs). Then download the previous OS from Verizon's website: http://vzw.smithmicro.com/blackberry/download.aspx.
Here is the specific link to .886 (for Verizon users): http://appstore.vzw.com.edgesuite.net/download/fir
Once you've got that, you can follow the instructions located here:
That should downgrade you with no problem. And don't forget to back up your data first to make sure that you don't lose your data.
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10-19-2010 03:00 PM
Unfortunately, I did an OTA update. Am I hosed at this point?
10-19-2010 03:05 PM
Just in case anyone is still following this thread, there have been a number of users at "crackberry.com" that have also noted this problem.
It appears a roll back is the only option I have heard of so far that works.
10-19-2010 04:51 PM - edited 10-19-2010 04:55 PM
gb0138 wrote:Unfortunately, I did an OTA update. Am I hosed at this point?
Nope, you're still good to go. Just find yourself a Windows PC with the BlackBerry Desktop Software installed and you can go from there. ![]()
And thanks for the extra info about CrackBerry. I'll see if I can find some of those links and will add them to here. Or, if you'd like to send me a private message with any of those links, that would help me a lot. Hopefully RIM will be able to use that info to figure out what's going on.
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10-19-2010 05:29 PM
10-19-2010 05:44 PM
Thanks! I'll pass that on. ![]()
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10-21-2010 08:27 PM
Ok, thanks to some others on another forum, the problem is due to just one file. This can be resolved by swapping out the file for one from a different version, but here's the catch... This is considered a bit of an advanced fix and depending on your level of comfort, you may or may not be willing to try this. I would only recommend doing it if you know how to reload the OS. But that said, if you do want to try it, here are some steps:
********Note: Do not do this if you are at all uncomfortable or do not want to take any chances. In that case, your best bet is to downgrade to a previous OS.
Again, if you are not comfortable with this, then do not proceed.
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10-24-2010 09:10 PM
Thank you for the fix. It worked.
10-25-2010 12:40 AM
Excellent, I'm glad it worked for you!
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