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BlackBerry® Curve™

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New Contributor
Jamesfmcdonal
Posts: 2
Registered: ‎07-10-2012
My Device: Smartphone 9360
My Carrier: Vodafone
Accepted Solution

Alert problem...

Hi.. Using a curve 9360, Vodafone. When receiving SMS, no alert sounds or icon shows, although SMS is actually received. On the home screen there is no SMS icon, only way to read is via Messages then options list..view folder..SMS inbox. How do I get SMS arrived alert, and SMS icon on home screen?. HELP!! thanks
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Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Alert problem...

Please restart the phone by removing and placing the battery back while the device is ON. This process fixes the application modules in it without losing any data stored. Let us know if you still experience the issue after this.

 

 

Ron

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New Contributor
Jamesfmcdonal
Posts: 2
Registered: ‎07-10-2012
My Device: Smartphone 9360
My Carrier: Vodafone

Re: Alert problem...

Absolutely great! Thank you, problem solved. Well impressed!
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Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: Alert problem...

You're welcome
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New Member
saz123
Posts: 1
Registered: ‎06-09-2013
My Device: Blackberry Curve 9360
My Carrier: T-Mobile

Re: Alert problem...

Hi, I think I am having the same problem, but I've tried the battery pull several times before and it's still happening.

I have a Blackberry Curve 9360. Sometimes (not all of the time), when I have texted someone, I get no notification when they reply to me - no LED, no vibration, and no SMS icon. Yet if I happen to check my inbox a couple of hours later, it is there, but showing as read. This means I'm often missing text messages or reading them a day later because I didn't know it was there. If anyone has any ideas apart from a battery pull I would be very grateful! Thanks.

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