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BlackBerry® Curve™

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New Contributor
V1411
Posts: 4
Registered: ‎04-26-2013
My Device: curve 8520
My Carrier: tatadocomo

All data wiped

by mistake i used wiped ..now no data,   even my blackberry desktop is also not working , i m trying to reinstall it 

..what to do  ? i m vry tensed , plz help ASAP

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Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: All data wiped

do you have any back up files saved on your PC ?
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New Contributor
V1411
Posts: 4
Registered: ‎04-26-2013
My Device: curve 8520
My Carrier: tatadocomo

Re: All data wiped

previously it was bt when i updated the desktop manager its also not working..so i uninstalled it.. if i re install it thn i will get my data back ?? 

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Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900
My Carrier: 0

Re: All data wiped

you should reinstall BB desktop manager
you should still have the backed up files saved on your PC
when you have it back, connect your device and it should ask you if you want to back up or restore
choose restore and put the latest one back on your device
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JSanders
Posts: 82,915
Likes: 22,684
Solutions: 5,841
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: All data wiped


V1411 wrote:

previously it was bt when i updated the desktop manager its also not working..so i uninstalled it.. if i re install it thn i will get my data back ?? 


Is there any chance you had BlackBerry Protect installed on the device and backups were made?

 

How could you have accidentally wiped the device? Doing this accidentally is not really possible, as it asks twice to confirm the wipe and you would have had to confirm by typing 'blackberry' before the wipe commences.




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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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New Contributor
V1411
Posts: 4
Registered: ‎04-26-2013
My Device: curve 8520
My Carrier: tatadocomo

Re: All data wiped

i know..bt i didnt read the all details... vry 1st tym i seen this in mobile in 3 yrs... :smileysad: i thot something else  when last message came n thn i realize what i did.... i will take BB plan n will try to get backup from protect ....

Thanks !! i updated BB desktop ..aftr tht its not accepting my mobile..connection error shows evry tym ....

Thanks Guys 

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