05-20-2013 04:59 AM
i have a Blackberry Curve 9300.
i have a password on my device and after several bad attempt to login my blackberry just erase all my data as well my contacts list , and the problem that i dion't have any backup on my Pc.
there is any solution to this problem? Can i restore my blackberry to a date before the lost of my data? My main interest is to get my contacts back.
i appreciate your halp guys .
05-20-2013 06:06 AM
Welcome to BlackBerry Support Forums
Sorry to hear that , But if you don't have a backup of your device then how can you restore those data !
By any chance if you used BlackBerry Protect on your device for backup purpose or if you sync your Contact list with any email address , then you might be able to restore your Contact list.
05-20-2013 06:13 AM
hello Prince 2012,
thank you for your response.
How can i see if i already sync my contact list with an email address, because i had config an email address once i bought my device but i have no idea if my contact list are back up there.
05-20-2013 06:53 AM
From a PC login to that email account and please check manually if your contacts are stored there , If they are then add / integrate that email account on your BlackBerry , Homescreen > Setup > Email account > add that specific email address . then check this KB :
KB22430 : How to enable wireless contact synchronization with BlackBerry Internet Service
Once it is done , On your Homescreen go to Options > Device > Advance System Setting > Default Services > On that Screen for field Contact list ( Sync ) change it to the email account with which your Contacts are sync.