07-29-2009 08:11 PM
My wife and I both have sprint 8330's, hers has begun sending all unknown numbers directly to voicemail, with no notification that there was ever a call, unless they leave a message. On top of this, some contacts in her address book, including mine, are now coming up as unknown numbers and are getting the same treatment.
When you call, it may ring once or twice on your end, or not at all before going to voicemail, but her phone never makes a sound.
I already checked the "do not disturb" option(it's off) and the content protection (also off).
As she uses this phone for business, this is a big problem. We'd really appreciate any help.
Solved! Go to Solution.
07-29-2009 09:05 PM
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
07-29-2009 10:47 PM
12-15-2009 04:05 PM
12-15-2009 04:41 PM
inahoa wrote:
I am having the exact same problem. It willl happen even to people who are in my account! I've been doing the hard resets (removing battery while phone is powered on) for months and it's not solving anything. What's worse is if those people are not leaving messages, I have no way to know who calls. There is not a time of the day nor a location where it happens more.
Hi and Welcome to the Forums!
Please check your carriers website to see if you are on their most recent version of the device OS for your BB:
If you are not, then you would be advised to update. Failing that, you would be advised to talk to your carrier for formal support.
Good luck and let us know!
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.