08-01-2008 02:38 PM
I've been going around and around with this issue - I know that in addition to the DM, I need tohave the OS installed on my laptop. So, I've installed, uninstalled, etc.., etc, deleted teh Vendor xml. pulled the battery and put it back in - still get the message - So, I've bought software, unzipped it into a folder, and the app loader still doesn't "see" the .alx file.
Solved! Go to Solution.
08-01-2008 05:55 PM - edited 08-01-2008 06:00 PM
Have you got your app loader pointed to the right directory (where you saved the .alx file)
Hope this helps!
I just reread your post. Are you updating to a new OS?
What software did you buy? A third party app?
08-01-2008 06:07 PM
I have to own up to being really not savy with this DM - when I went to the app loader and finally "scrolled" down to see just what was there, the software was there, all I had to do was check the box and it loaded fine.
Sometimes I just pop around way too fast and assume that it doesn't work.
Thanks for your help!