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New Member
AellaBelle
Posts: 2
Registered: ‎11-07-2012
My Device: 9360

App World Disappeared

Hello All,

I was hoping someone would be able to help me. 

 

Late last night I was notified of a BB App World Update, and so tried to update it, although when it finished, my App World disappered.

I've done the obvious things, looked around other folders, and I can't find it.  It is however in my application list.  I've also battery pulled the device on several occasions, only to recieve this error...

Uncaught exception.lang.java.error
e
Can someone please give me some advice as to what to do here, this is my first Blackberry device and less than two weeks old.

Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Disappeared

I would suggest trying this:

  • Go to Options > Device > Applications and scroll the AppWorld application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
  • Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
  • Finally, use your BlackBerry browser to go to www.blackberry.com/appworld and download/install the AppWorld application again.
  • After installation and possibly another reboot, check your homescreen or another folder, or Downloads folder for the application.




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New Member
AellaBelle
Posts: 2
Registered: ‎11-07-2012
My Device: 9360

Re: App World Disappeared

Thank you so much!

That worked perfectly, almost had a fit and a bad turn there lol!

Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: App World Disappeared

You are very welcome.

Good luck.

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.