BlackBerry® Curve™

[JSanders Resident Expert]

---

SAIFSHAIKH wrote:
 the apploader gives me this error "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer.

---

You haven't installed the device software to your PC.

[SAIFSHAIKH]

I did install the device software from the following link that u gave http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads isn't this the right link?

[JSanders Resident Expert]

Yes.

What filename did you download and install?

[SAIFSHAIKH]

8520wifijEastAsia_PBr5.0.0_rel1682_PL5.2.0.104_A5.0.0.1036_Reliance
I use a reliance connection

[JSanders Resident Expert]

Ok, look for me on your PC at

c:\program files\common files\research in motion\Shared\LoaderFiles

Tell what sub-folders you see in that folder?

[SAIFSHAIKH]

it says "windows cannot find 'c:\program'. Make sure you typed the name correctly and try again"
I copied the proper command, I know.

[SAIFSHAIKH]

I'm sorry i got that and the only folder I see over there is "8520EastAsia_v5.0.0.1036_P5.2.0.104"

[JSanders Resident Expert]

---

SAIFSHAIKH wrote:
I'm sorry i got that and the only folder I see over there is "8520EastAsia_v5.0.0.1036_P5.2.0.104"

---

OK, well that's good, then it appears to have installed to the PC.

I'd say reboot your PC and your BlackBerry... and try it all again.

[SAIFSHAIKH]

That's not working for me either, i guess the problem is the 4th step wherein I should get USB-PIN:UNKNOWN but i am getting some different port that i already mentioned in my first post, is it okay?

[JSanders Resident Expert]

Yep, read that USB-PIN:274A6CD6, that's okay. It's your device PIN number.