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BlackBerry® Curve™

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Posts: 1
Registered: ‎10-17-2012
My Device: Blackberry Curve
My Carrier: Vodafone

App error 523

I have App error message 523 showing on my BB Curve. I have downloaded the BB Desktop software, connected my phone which is recognised by the software but I am just getting 'connecting' continuously.  Any ideas? I have numbers in the phone I desperately need.

Elite II
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: App error 523

Hello sarahwoddy

 

Welcome to BlackBerry Support Community Forums

 

 

Sorry but in the process of recovering your device from this error you will loose your data,To recover your device try this :

 

Credit  JSanders :


 

1) Make sure you have Blackberry Desktop Manager installed.


http://na.blackberry.com/eng/services/desktop/


2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):

"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm

3) The Application Loader Wizard will appear -- click "Next."


4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.


5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.

NOTE: If you do not see a list of applications mentioned in step 5 and instead see the message "The Blackberry Desktop Software does not have Blackberry Device Software for the device that you have connected to the computer. Contact your wireless service provider or system administrator," then you must download Blackberry's Operating System for your carrier and device.


http://www.blackberryfaq.com/index.php/BlackBerry_Operating_System_Downloads


Just select the appropriate carrier and network type, select your Blackberry model from the list and download the latest version. Install this download and follow the above steps again and you should be on the right path.


Additional information:
http://www.blackberry.com/btsc/KB24395 "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry smartphone

Article ID: 
http://www.blackberry.com/btsc/KB10144 
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader

 

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So please try it and let us know.

 

 

 

Prince

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.