12-07-2012 02:25 PM
So I went into the the Blackberry App World to download the "Score Mobile" app. While it was in the process of downloading, it froze and cancelled the download. The app is not showing up in the "My World" as downloaded. But when I go to re-download the "Score Mobile" app, it does not give me the option to download it. The download button does not come up for this app on my phone. I was wondering how to fix this and be able to download the app. I have a BB Curve 9380. Can anybody help?
Solved! Go to Solution.
12-07-2012 02:42 PM
I suggest that you clear the AppWorld application cache:
1. Open App World
2. Go to My World
3. Follow one (and only one!) of these steps:
3a. For keyboard-based BB's -- Hold down the ALT key and then press, in sequence R, then S, then T
3b. For Touch Screen Only BBs -- Hold the num-lock (!?123) button so it locks and then press, in sequence 3, then 4, then (
3c. For newer (e,g., OS6 and 7) BB's, see this KB:
4. AppWorld should close.
5. If your BB locks after issuing the cache clear, perform a battery pull reboot
6. Return to AppWorld/MyWorld (it may be sluggish while it re-synchronizes).
If step (4) does not happen as listed, then the clear cache did not work.
Hopefully it'll work for you! Good luck and let us know!
12-07-2012 02:44 PM
12-07-2012 02:45 PM - edited 12-07-2012 02:46 PM
Sorry JC...I didn't notice the duplication...nuts...
12-07-2012 02:50 PM