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New Contributor
lordkp
Posts: 4
Registered: ‎11-27-2012
My Device: curve 9380
My Carrier: Vodafone
Accepted Solution

Application Storage Problem (Curve 9380)

Guys am very much frustated about this problem...

all the apps i download are downloaded in phone memory because of which my mobile starts slowing down due to lack of memory.

please guys tell me how i can move my downloaded apps to memory card (8GB) rather than saving it to phone memory.

thnk you 

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Hall of Famer II
sdgardne
Posts: 47,011
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Application Storage Problem (Curve 9380)

Hi and Welcome to the Community!

 

The quick answer is that you cannot...apps can only reside in the AppMemory space, and the amount of AppMemory in each device is fixed at the time of manufacture, and can never adjust.

 


 

The long answer is...

There are three types of potential memory on a BB: 1) Application Memory, 2) Device Memory, and 3) Media/SD Card Memory.

Application Memory -- This is the most crucial; it is the protected (not user accessible), dedicated, and fixed (in size) space that is available as the destination for the installation of applications (plus some application storage, overhead and such). You cannot touch AppMemory. You cannot improve the maximum AppMemory that your BB has. It is what it is. Applications can only install here...there is no option.

Device Memory -- This is space on your BB that you can touch to store files, pictures, media, etc. Typically, it is not terribly large, but it is available to you.

SD/Media Card Memory-- This is what it says...your SD card, for you to store files, media, pictures, etc. It can be as large as your BB OS can support...see this KB:

  • KB05461MicroSD card sizes supported by the BlackBerry device software

On some devices/OS levels, you can only see "File Free" (Options > Status), which I think is equivalent to AppMemory. On other devices, you can see all three memory usage levels (Options > Memory). Here are some guidelines to use:

  • KB02843What is the Low Memory Manager feature on the BlackBerry smartphone
  • KB14320How to maximize free space and battery power on the BlackBerry smartphone
  • KB14213Call logs, SMS text messages, and email messages are deleted from the BlackBerry smartphone

Lastly, it is always important to properly close applications when you are done with them. Using the Back or the Red key will not do this -- those leave it to the app to decide what to do...and some will leave themselves resident in memory, consuming resources on your BB, slowing the overall performance. Rather, to close an app, press blackberry_logo.jpg and select "Close" or "Exit"...that will force the application to be closed, freeing up for your new use the resources it was consuming. Some apps will always remain running (typically -- BBMessenger, Browser, Homescreen, Phone, and Messages)...but, you should still close them properly - especially the Browser...if it is left on an active web page, it will not only consume extra resources but battery power as well.

Further, anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure. Some have taken to doing this on a regular basis as a preventive measure...some as frequently as once per day. Others have obtained the QuickPull app to automate a simulated Batt-Pull.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
lordkp
Posts: 4
Registered: ‎11-27-2012
My Device: curve 9380
My Carrier: Vodafone

Re: Application Storage Problem (Curve 9380)

Thnq dude for your support!!
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New Contributor
lordkp
Posts: 4
Registered: ‎11-27-2012
My Device: curve 9380
My Carrier: Vodafone

Re: Application Storage Problem (Curve 9380)

Thnq dude for your support!!
But there is just one more question, my phone memory is filled with apps, will dat count as app memory??
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Hall of Famer II
sdgardne
Posts: 47,011
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Application Storage Problem (Curve 9380)

Yes, ALL apps consume AppMemory. As well as the BB OS itself, all of the primary SmartPhone databases (e.g., Messages, calendar, contacts, configuration items, etc.) along with some other app-associated data, overhead, etc. One must pick and choose the mix of apps that their BB, with all other constraints in place (e.g., OS loaded, Calendar, Contacts, and Messages fully populated, etc.), can handle...and eliminate apps that are not needed, especially if AppMemory becomes too low.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
lordkp
Posts: 4
Registered: ‎11-27-2012
My Device: curve 9380
My Carrier: Vodafone

Re: Application Storage Problem (Curve 9380)

Thnx a lot
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