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BlackBerry® Curve™

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gailer
Posts: 1
Registered: ‎07-01-2013
My Device: blackberry bold
My Carrier: virgin media.

BATTERY EXPLODED

Help, my battery exploded in my phone and the back has blown off the phone,  I now have a gigantic pink cross on the label inside the phone, not sure what this means.  I have tried to put a new battery in the phone but it wont charge up and the screen now shows a large battery symbol with a red cross through it. aaaaaaaaaarrrrrrrrrggggggggggggggghhhhh! 

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BlackBerry Technical Advisor (Retired)
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BATTERY EXPLODED

Hey gailer,

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would suggest contacting your network service provider for repair options as it seems to be a hardware related issue.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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