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New Contributor
JustparaDOX
Posts: 9
Registered: ‎04-05-2010
My Device: Curve 8520
My Carrier: T-Mobile

BB 8330 reload software 507 error won't boot to BB os

At first I was getting this error

B 8330 w Boost Mobile that wouldn't connect to my desktop through USB

So I downloaded desktop manager and the latest os but they wouldn't do anything. So then I cleared out the vendor file and tried... the pin still wasn't showing up...

So I pulled out the battery and pulled up the application loader. Now I'm getting stuck on the "reload software 507" error.

I'm tring the nucked software thing and where it says to choose "Detect" it won't let me choose detect. Any ideas. Please help?

I keep getting it stuck on "waiting for device to initialization" and that's where I'm getting the "reload software 507" error

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Forums Veteran I
Raelic
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: BB 8330 reload software 507 error won't boot to BB os

Hiya!

   I found an article related to your situation, I hope it help out. You can find it here. Short of that, if we could get a little more information such as, DM version, Device software  version, Mac or PC? thanks!

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New Contributor
JustparaDOX
Posts: 9
Registered: ‎04-05-2010
My Device: Curve 8520
My Carrier: T-Mobile

Re: BB 8330 reload software 507 error won't boot to BB os

I'm on a PC which could be part of my problem.

 

What is DM version?

 

I'm unsure what version the Device software  is.

 

I'm going to try to turn off the power management for the USB hub ports and see if that works

 

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Forums Veteran I
Raelic
Posts: 2,119
Registered: ‎08-07-2010
My Device: Bold 9900, Playbook , HS-700 headset
My Carrier: Rogers

Re: BB 8330 reload software 507 error won't boot to BB os

DM would be Desktop Manager, You can find the version by clicking 'Help' in the top right then 'About'

You can find your Device Software by going into settings> about.

-------------------------------------------------------------------------------------
1). Please thank those who help you by clicking the Like Button beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
3). Remember to have fun! We are all in this together!
4). Follow me on Follow Raelic1337 on Twitter

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New Contributor
JustparaDOX
Posts: 9
Registered: ‎04-05-2010
My Device: Curve 8520
My Carrier: T-Mobile

Re: BB 8330 reload software 507 error won't boot to BB os

[ Edited ]

BlackBerry Desktop Software 6.0

 

I can't get on my phone to check settings / update... its stuck in reload error

 

I updated the usb hub power management but its still giving me the 507 error

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