BlackBerry® Curve™

[nkury]

My bb is gone crazy, i recently reinstall the OS6 software and since then the phone is giving me problem, it keeps draining the memory and i have to restart the device cause in less than a 10 hours the phone memory is 0KB even thought it has 69.9MB free. Does anyone know what the problem is????

I've hed been using the OS6 for moths with more than 10 apps and there was no problem there. Now i have to keep restarting the device cause it drains the memory and the device is veery veery slow.

Can anyone help me??

[nkury]

And the application storage keeps going down and a little up but mostly down and down....

It says:

Application:159.3 MB

Other: 83.8 MB (i don't know where are these other applications? )

Free: 12.9 MB

[ViciousFerret]

Hey nkury,

Welcome to the BlackBerry Support Community Forums.

I will need some information to further investigate:

1. What version of BlackBerry 6 are you using?  Who is your provider as well.

2. What 3rd party applications are currently installed?

[nkury]

Hi!

Vendor ID: 375

Orange Dominicana

Plataform 6.6.0.86

App Version:6.0.0.380 (1478)

My applications: BBM, CNN Mobile Web Launcher, Dropbox, Expensify, Facebook, MovieApp, Screen Grabber Free, Windows Live Messenger. Also i had the Bible (from LifeChurch.tv) but had to erase it cause since i made an updated is giving me error after error.

Also all the apps that before ran just fine, they don't anymore . Is there a solution? The Desktop Manager is asking me for a software update, should i do it?

[nkury]

This is one of the event that drains the memory:
Name: System
GUID: 97c9f5f641d25e5f
Time: Jul 05, 2011 14:47:29
VM:-RR RX=3.2M,RF=9M,FF=43.6M,OF=521.5K,OS=37.9M,ON=286.4K,OR=0,FR=1.7K,TR=4.4K,RR=0,IS=18.8K RA=52.4M,RS=37.9M,RN=142.1K TA=31.2M,TS=0,TN=65.2K PA=0,PS=0,PN=29.1K R0=56.3M,1=3.7M,2=20K,3=141.6K,4=1.1M,7=755.2K,8=6K,9=45.7M,10=26.5K,11=110K,12=509.7K,13=127.4K,14=136,15=1M,20=8K,21=780,22=99.5K,23=165.6K,24=22K

[ViciousFerret]

Hey nkury,

Thanks for the quick reply.

The memory leak can be caused by a 3rd party application (afraid to say).  Remove all 3rd party applications and install each one and watch the memory.  

Also to note some applications will not work properly in BlackBerry 6.  Once you find the application it will stop the memory leak.

[nkury]

I had these apps before and some more, like 8 more, and I never had a problem. Its doing it since the reinstallation of the software cause an email update gave me problems.

[nkury]

Can you tell what this is?
Name: BBLogger[AppWorld]
GUID: dd2b712e1dc9f358
Time: Jul 05, 2011 18:37:53
25 File system error (12)

[ViciousFerret]

Hi nkury,

This a log event in the event viewer.  That could mean anything and this part of BlackBerry App World.

Also you mentioned there is a software update.  I would suggest doing it.

[nkury]

Thanks, I'll be doing the update and I let you know !