Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
Rene369
Posts: 3
Registered: ‎06-06-2013
My Device: BB Curve 9320

BB 9320 has it's own will....

Good day all,

 

Nice seeing so much information on this forum.

I took hrs and hrs to find a solution for my problem. but couldn't find it........

 

So what's the issue....

 

I bought an 10 months old BB 9320, legally and worked well exept the fact it was sim-locked from the provider.

That has been unlocked without problems.

As soon I installed BB Desktop Software it mentioned a Software update, So I did.

This did not work well as the phone kept restarting, nothing to do anymore, so I re-installed the old version back.

It had to restart constantly for about 45 minutes and then it worked again.

 

After searching I found IT Policy enabled.

I managed to do a factory reset, and from that moment the phone has it's own will,   It won't start normally anymore.

Either application error 200, or constantly restarting.

I can access the phone, re-install soft but at let's say 80% it resets itself during the update proces.

 

Is this a issue only the provider can resolve??     (that's Orange Romania).

 

Or has any one an idea to help me out.....

 

Looking forward to get this issue resolved.

 

In advance:   thank's for at least reading, hopefully I (we) can solve this matter.

Regards,

Rene

New Contributor
Rene369
Posts: 3
Registered: ‎06-06-2013
My Device: BB Curve 9320

Re: BB 9320 has it's own will....

Mmmm, as still not even one reply, I will consider a visit to the provider.
Pitty....
Will cost some $$$.....
New Contributor
Rene369
Posts: 3
Registered: ‎06-06-2013
My Device: BB Curve 9320

Re: BB 9320 has it's own will....

Problem solved......
Everybody thank's for helping me out......
Have a nice weekend.