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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎04-10-2012
My Device: curve 8320
My Carrier: ice costa rica

BB CURVE 8320 CAMERA/VIDEO FAILURE

 

MY BB CURVE DEVELOPED A PROBLEM WITH THE CAMERA/VIDEO.  IF I OPEN EITHER ONE, THE PHONE FREEZES AND A BLACK SCREEN APPEARS COVERING 50 PERCENT OF THE SCREEN.  TO REACTIVATE THE PHONE, I HAVE TO DETACH THE BATTERY AND RESTART THE PHONE.  I HAVE REINSTALLED THE SOFTWARE DIRECTLY FROM BB BUT IT DOES NOT SOLVE THE PROBLEM

THANK YOU FOR YOUR KIND ASSISTANCE

 

BB12