08-28-2012 11:17 AM
I am in such trouble! I set up my earthlink.net account on my phone so I could send ONE pic to my PC and now I cannot get it off! I followed several suggestions on this forum and some of my own and now I cannot find any option on my Curve to set up an email account. I deleted my login and password for my email account on my phone; I deleted the CIMIME from the Service Book and deleted something called BIS 5 from somewhere. I'm still getting emails on my phone.
I sync my calendar with Outlook and the same email address so I haven't gotten rid of CICAL in the Service Book.
Solved! Go to Solution.
08-31-2012 12:51 PM
So to clarify, you are trying to remove your Earthlink email account from your BlackBerry® smartphone? Do you have an email setup icon on your home screen?
Who is your wireless provider?
08-31-2012 05:20 PM
I don't have an email set up icon anywhere on my BB! Somehow, in my efforts to remove the acct from my phone, I've deleted the icon for that. I took my phone to AT&T, my service provider, and a tech tried to find it. It should be one of four icons under Setup, right? We both looked for the icon, thinking I might have accidentally moved it or hidden it. Unfortunately, even after deleting the wrong things, I'm still getting emails!
08-31-2012 07:07 PM
Try logging into your BlackBerry® Internet Service account at http://att.blackberry.com. If you are unable to do so, can you send me your PIN via Private Message so I can take a look at your account?
08-31-2012 11:08 PM
Kudos! It worked. I deleted the email account, sent myself an email and it didnt' show up on my BB. Thank you so much. I didn't even have to sync to my PC - how is that even possible? I can make a change on my PC and it affects my BB?
09-03-2012 01:06 PM
I want to complete this saga in the hope that it will be helpful to someone in the future. When I deleted my EarthLink email address via www.att.blackberry.com, it worked. However, when I synced my Outlook calendar with my BB, it wanted to add 4,000+ events to the device, i.e.. it didn't recognized my earthlink. Outlook calendar. Using my PC and the aforementioned website, I added a BlackBerry address and my earthlink address. I went to my phone, Settings>Advanced Settings>Service Book and deleted the earthlink address entry for CMIME and the BB one for CICAL. Didn't help.
So, on my PC, I went back to the website and used Filters! I selected the earthlink address and Filters. There were two choices: "When no filters apply: Forward messages to the device" and "Do not forward messages to device". I chose the last one and my problems were solved!
I really appreciate Cpt_Sweatpants for introducing me to the PC website.