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BlackBerry® Curve™

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New Contributor
srinathviyer
Posts: 2
Registered: ‎06-13-2012
My Device: curve 8520
My Carrier: Vodafone

BB Curve 8520 - getting reset often

Dear all,

               My BB curve 8520 is getting reset frequently...It works properly for sometime and suddenly shows Application error and requests us to reset the phone...

 

What will be the problem...The handset was bought in March 2011...

 

Do we need to update the phone software??

 

Help needed!!!

 

--

Srinath

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Forums Advisor III
unleashurself
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780
My Carrier: Bharti-Airtel

Re: BB Curve 8520 - getting reset often

Please download Blackbery device software from blackberry site & install it on your PC.

 

Connect your blackberry with your pc using USB data cable

 

And follow below mentioned path on your pc

 

C:\Program Files\Common Files\Research In Motion\AppLoader\Loader.exe

 

Double click on loader.exe, which will run an application, its very user friendly app, you simply follow the path and in between it will prompt you to take backup of device as well, that you may select or not, depend upon you.

 

Please let us know, if you any query in above mentioned steps

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