Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Curve™

Reply
New Contributor
Cevarzu
Posts: 2
Registered: ‎10-10-2012
My Device: curve 9300
My Carrier: Vodafone

BB Curve 9300 problem.

Hello,

I'm from Turkiye and my provider's name is Vodefone. Last Month, I went to technic service, Teleservice while  My phone's trackball was not running. They said me "your phone will change with new one" but I still can't take back and they said me "We are waiting BB's firm. Because they don't send new phones"

So what can I do? Could you please help me?

Thanks for support.

Please use plain text.
JSanders
Posts: 84,671
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Curve 9300 problem.

I understand there is some language barrier here.

 

Please understand This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here.

 

Does the technical service center still have your BlackBerry?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
Cevarzu
Posts: 2
Registered: ‎10-10-2012
My Device: curve 9300
My Carrier: Vodafone

Re: BB Curve 9300 problem.

Unfortunately, yes. Still on technical service center. 

Please use plain text.
Super Contributor
f0xx386
Posts: 298
Registered: ‎06-10-2012
My Device: Curve 9360
My Carrier: MTN - SOUTH AFRICA

Re: BB Curve 9300 problem.

Sounds like the repair centre is out of stock on track pad replacements parts and are waiting for the order to be shipped over.

Or they awaiting for refurbished handsets to replace the device.

I'm sure it will work out, just some patience needed.
Please use plain text.