02-08-2013 08:38 AM
Welcome to BlackBerry Support Forums
First on your device check days to keep message Options on your device , Open your Message Box > Press the Menu key > Options > Message Display and Actions > Scroll down and make sure Days To Keep Message is set to Maximum or Forever.
02-08-2013 08:50 AM
It was already on 90 days. The messages that disappear are recent ones but not all of them. Some stay. I thought this could be a memory issue, I have 72491481Bytes of free memory. Also only some of the email disappear but not all, and I can't work out the common link (it is not me deleting them!).
02-08-2013 09:16 AM
If you already set it keep it for 90 days and also only a few of your messages are deleted , then try this :
Keep this setting and see if your message get deleted
02-08-2013 09:55 AM
Sure ! let us know if that resolves your issue.