10-22-2012 11:58 AM
I have a 9360 that i run on wi fi......Saturday my device switched off and while restarting i saw "JVM Error".When i restarted the device all my bbm contacts were lost and when i tried to re add contacts they were not receiving the notification...and they still are not,,,,any advice???
10-22-2012 12:24 PM
On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
Do you recall what the JVM error # was?
But now, the device is working ok, except for BBMessenger?
10-22-2012 01:02 PM
I believe the JVM error was 528....the Blackberry Internet services says "not connected"...I am currently running the device on WI FI only because i dont have a sim card to put in it.....Yes everything else is working but the BBM
10-22-2012 02:04 PM
Oh ok, no SIM card, no BIS BlackBerry data services, no email and no BBMessenger, etc.
You must have a SIM card inserted with a valid BlackBerry data plan.
10-22-2012 02:38 PM
BlackBerry Messenger, with no SIM card and Wifi only?
Sorry, that won't work.