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BlackBerry® Curve™

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New Contributor
slim145
Posts: 6
Registered: ‎10-22-2012
My Device: Blackberry Curve 9360

BB Curve 9360 Error

I have a 9360 that i run on wi fi......Saturday my device switched off and while restarting i saw "JVM Error".When i restarted the device all my bbm contacts were lost and when i tried to re add contacts they were not receiving the notification...and they still are not,,,,any advice???

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Curve 9360 Error

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?

 

Do you recall what the JVM error # was?

But now, the device is working ok, except for BBMessenger?




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New Contributor
slim145
Posts: 6
Registered: ‎10-22-2012
My Device: Blackberry Curve 9360

Re: BB Curve 9360 Error

I believe the JVM error was 528....the Blackberry Internet services says "not connected"...I am currently running the device on WI FI only because i dont have a sim card to put in it.....Yes everything else is working but the BBM

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Curve 9360 Error

Oh ok, no SIM card, no BIS BlackBerry data services, no email and no BBMessenger, etc.

 

You must have a SIM card inserted with a valid BlackBerry data plan.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
slim145
Posts: 6
Registered: ‎10-22-2012
My Device: Blackberry Curve 9360

Re: BB Curve 9360 Error

COOL...............thank you alot.......but i have used messenger with just wi fi alone already.

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JSanders
Posts: 85,660
Likes: 23,099
Solutions: 5,951
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Curve 9360 Error

BlackBerry Messenger, with no SIM card and Wifi only?

 

Sorry, that won't work.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
slim145
Posts: 6
Registered: ‎10-22-2012
My Device: Blackberry Curve 9360

Re: BB Curve 9360 Error

OK Thank YOU

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