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BlackBerry® Curve™

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New Member
ldriftwood
Posts: 1
Registered: ‎06-16-2011
My Device: 9300

BB Curve 9360 camera not working

The camera on my 9360 still works, but says I have no pictures left, yet it no longer shows any of the pictures I had on the device.  I know they they are still there, but I cant access them.

Retired
ViciousFerret
Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: BB Curve 9360 camera not working

Hey ldriftwood

Welcome to the BlackBerry Support Community Forums.

 

Thanks for the question.

 

I would suggest trying to view the pictures from the PC or Mac and I would suggest backing up the pictures onto the computer and then follow the steps in this KB article to format the media card: www.blackberry.com/btsc/KB10527

 

Then take a few pictures and try to find them on the media card.

 

Let me know if you have any more questions.

 

Cheers.


-ViciousFerret


 


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New Member
tatheer_n
Posts: 1
Registered: ‎10-03-2013
My Device: 9360 curve

Re: BB Curve 9360 camera not working

Whenever i start camera...i get an error message saying'could not start the camera.close other applications and try opening the camera again.

After this error message,camera closes automatically.

If i try clicking options in camera and switch to video camera...i get coloured horizontal lines on the screen.

 

Please help.

 

thanks