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BlackBerry® Curve™

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New Contributor
MariaOpro
Posts: 2
Registered: ‎03-09-2012
My Device: Curve 8520
My Carrier: Orange

BB Pin problem

I follow the instructions correctly:

Setup-Setup Wizard-Email Setup. but then i don't get the option to use a personal email (as an individual) but i only get the "I want to use a work email account with a BB Enterprise Server" option. What should i do?

 

Thankss for your help!

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JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Pin problem

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.




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New Contributor
MariaOpro
Posts: 2
Registered: ‎03-09-2012
My Device: Curve 8520
My Carrier: Orange

Re: BB Pin problem

okk i guess i gotta go solve this out with my carrier. thanks :smileyhappy:

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JSanders
Posts: 84,665
Likes: 22,957
Solutions: 5,906
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB Pin problem

You're welcome.... yes the carrier provides the data plans.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.