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BlackBerry® Curve™

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amitkanchanakg
Posts: 1
Registered: ‎02-18-2013
My Carrier: airtel

BB curve getting off despite full baterry

Hi All,

 

My BB curve 9300 shows me low battery even if it fully charged and at times gets switcjed off .When I charge it for around 10 minutes ut shows the actual battery status as fully charged.

 

Any suggestions please

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Elite II
prince2012
Posts: 7,958
Registered: ‎06-01-2012
My Carrier: BSNL

Re: BB curve getting off despite full baterry

Hello amitkanchanakg

 

Welcome to BlackBerry Support Forums

 

 

It seems like a weak Battery ! How Old is your Device ? Have you tried another BlackBerry Battery to see if that changes, If you can manage a BlackBerry Battery and test it on your device , it will let you know if its a Battery issue or On device Battery meter .

 

If it remain same even on another battery then you can try a OS relaod , it will fix those Software glitches , for that refer to this KB :

 

KB03621 : How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

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