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New Contributor
Posts: 4
Registered: ‎12-21-2012
My Device: blackberry curve 9360
My Carrier: 8ta Telkom

BB id installation error 80002

Hi

 

Please help I have a bb curve 9360,I can't use app word, It prompts me to install the latest version when I do that it gives me an error msg that says BB ID INSTALLATION ERROR 80002.pls assist as I need this to pair it with my play book.

Elite II
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800
My Carrier: grameenphone

Re: BB id installation error 80002

Check the below knowledge base article -

 

  • KB29422 BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65

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Posts: 89,490
Likes: 23,791
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB id installation error 80002

Any chance that might be error 80003?

The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed wi...  




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New Contributor
Posts: 4
Registered: ‎12-21-2012
My Device: blackberry curve 9360
My Carrier: 8ta Telkom

Re: BB id installation error 80002

Hi

 

I have tried with no luck.pls assist.

Posts: 89,490
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Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
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Re: BB id installation error 80002


mikie2002 wrote:

Hi

 

I have tried with no luck.pls assist.


Tried which? You were given to possible solutions.

What did you do?




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New Contributor
Posts: 4
Registered: ‎12-21-2012
My Device: blackberry curve 9360
My Carrier: 8ta Telkom

Re: BB id installation error 80002

Hi

 

As i said before i have a bb 9360,it gives me error 80002,i have tried everthing i was advised to do including that error msg of 80003.can u pls give another possable solution on the matter.

 

And need app world becouse i am also having playbook,so there is no way i can bridge the smart phone with a playbook  without app world.

Posts: 89,490
Likes: 23,791
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB id installation error 80002

WHAT exactly have you tried?

 

Did you try installing AppWorld version 4.0.0.55?




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New Contributor
Posts: 4
Registered: ‎12-21-2012
My Device: blackberry curve 9360
My Carrier: 8ta Telkom

Re: BB id installation error 80002

[ Edited ]

yes i installed  AppWorld version 4.0.0.55 as well as the 4.0.0.65  vesion and followed the possible settings given,i recieved the same error msg and still recieving it.

 

I CAN DOWNLOAD VERSIONS WITHOUT ANY PROBLEM,BUT THE APPWORLD ITSELF IS THE ONE THAT DOE'S NOT WORKING OR GIVING ME THIS ERRORS.

 

I don't know whether my point is clear.

 

Thanx again.

Posts: 89,490
Likes: 23,791
Solutions: 6,122
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: BB id installation error 80002


JSanders wrote:

Any chance that might be error 80003?

The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed wi...  


And you tried this solution also?




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