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BlackBerry® Curve™

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New Contributor
Keeling
Posts: 3
Registered: ‎01-27-2013
My Carrier: EE

BB telephone support - customer service

Can anyone advise me of the Blackberry UK contact telephone number?

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Forums Veteran I
jamead1981
Posts: 2,071
Registered: ‎10-10-2010
My Carrier: EE (Orange)

Re: BB telephone support - customer service

There is no formal customer support number, all support is via your carrier. If your carrier unable to assist they can escalate into RIM support.

 

however..... There are plenty of people on these forums who are willing to help if you are having problems, just explain the problem. 

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New Contributor
Keeling
Posts: 3
Registered: ‎01-27-2013
My Carrier: EE

Re: BB telephone support - customer service

my curve 9300 was less than a year old when the charger point snapped off when removing the charger.

sent it off to EE as under warranty to get it returned that it could not be fixed.

sent away to get independant repair £25 for it break again within a month.

must be a design fault / weakness!!! not happy with product.

how do you complain to Blackberry UK - no phone numbers on the site

obviously dont like to hear customer complaints

would expect more from such a company and no wonder apple and samsung are taking the market share!!

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