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BlackBerry® Curve™

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Visitor
renrose0628
Posts: 1
Registered: ‎03-24-2013
My Device: 8520 curve

BBID missing

i cant go to my BB app world cause it requires to update my BBID and when i tried to update it "the software update server is unavailable",and another message appearred " BBID installation failed please try again later".i tried looking my BBID icon on my options but its not there, how can i download a new BBID app.i have a BB 8520 curve.
Hall of Famer II
sdgardne
Posts: 48,764
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: BBID missing

Hi and Welcome to the Community!

Here are KBs that discuss that error:

  • KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
  • KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.

Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!


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