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New Member
shouby
Posts: 1
Registered: ‎04-20-2013
My Device: 8520

BBM 7 Update not working without WIFI

Hi All,

 

I have recently update my BBM to BBM 7 using Blackberry Curve 8520, Since then my BBM services stopped working without Wifi. My BB services is only working when there is a wifi network. Without Wifi my BB services stopped working even if I have data plan activated.

 

Please advice, how can I use BB services without WIfi

Regards,
Shahbaz Khan
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: BBM 7 Update not working without WIFI

Hello shouby

 

Welcome to BlackBerry Support Forums

 

 

Please try those in a same sequence and see if that helps :

 

1- Register your Handheld .

  • KB00510 : How to register a BlackBerry smartphone with the wireless network
  • Wait till a Registration messages comes in your message box.

2- Resend your Service Book

  • KB02830 : Send the service books for the BlackBerry Internet Service
  • ( Wait till a Registration Message comes in your message box for each email that you have configured on your device )

3-  Then perform a battery pull restart like this while the device is powered On remove your battery wait for a min. then reinsert it back

 

Try it and let us know.

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New Contributor
g2wayne
Posts: 2
Registered: ‎04-24-2013
My Device: 9000 bold

Re: BBM 7 Update not working without WIFI

First of all, how is it even possible that you were able to install bbm 7 on an 8520??? Did I miss something?

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: BBM 7 Update not working without WIFI


g2wayne wrote:

First of all, how is it even possible that you were able to install bbm 7 on an 8520??? Did I miss something?


Hello g2wayne 

 

Welcome to BlackBerry Support Forums

 

Do you have a doubt  or somthing .... :smileyhappy:

 

BBM7 is now available for Lower OS as promised by BlackBerry for those BlackBerry Models also .

 

Refer :  http://appworld.blackberry.com/webstore/content/3729/?lang=en .

 

 

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New Contributor
g2wayne
Posts: 2
Registered: ‎04-24-2013
My Device: 9000 bold

Re: BBM 7 Update not working without WIFI

:smileysurprised: Wow! I definitely missed this! Thanks alot dude! I'm currently updating my bold 9000... How cool is that??? :Batman:

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: BBM 7 Update not working without WIFI


g2wayne wrote:

:smileysurprised: Wow! I definitely missed this! Thanks alot dude! I'm currently updating my bold 9000... How cool is that??? :Batman:


You are welcome g2wayne :smileyhappy: 

 

Yes .. its really cool that you're Updating your device Software :Detective:

 

Cheers! 

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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.