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New Member
jingcanimo
Posts: 1
Registered: ‎12-12-2012
My Device: Curve 9220

BBM 7 "Associating BBM with your BlackBerry ID"

Hello,

 

I have a BB Curve 9220 and after I  received a notification of an upgrade to BBM 7, I downloaded it and signed in using my BlackBerry ID and I keep getting the message "Associating BBM with your BlackBerry ID". It's been hours and It still have the same message.

 

I tried several times to uninstall and reinstall but it is still the same. I have been reading forums and there are several people who are encountering the same problems but with no solution...

 

Can you please look into it and fix it as soon as possible.

 

Thank you!

 

 

Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM 7 "Associating BBM with your BlackBerry ID"

I see you've tried to reinstall, but what about the steps listed here for specific removal tips.  Sorry this is giving you troubles.  I also wonder if it would work if you have WiFi available.

http://supportforums.blackberry.com/t5/Downloaded-applications-for/bbm7-won-t-associate-with-my-blac...

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Please click the Thumbs Up icon if this comment has helped you!
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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Member
KathSalcedo
Posts: 1
Registered: ‎12-14-2012
My Device: 9220

Re: BBM 7 "Associating BBM with your BlackBerry ID"

hi! what if i already have an extreme level of wireless connection on my phone and yet it take hours for th"ASSOCIATING......." message to appear... ? what shall i do?

Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM 7 "Associating BBM with your BlackBerry ID"

Try a battery pull.  Have you also tried the link from my previous post?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Contributor
expert
Posts: 25
Registered: ‎01-13-2013
My Device: curve 9320

Re: BBM 7 "Associating BBM with your BlackBerry ID"

i had this problem ad all i did was turn my data on for aabout ten minutes and it all worked! :Yes:

New Member
maja19
Posts: 3
Registered: ‎02-13-2013
My Device: blackberry 9230

Re: BBM 7 "Associating BBM with your BlackBerry ID"

haw did u do that and did it say assocating bbm with your blackberry id ? becouse mine does that ? hellpp :Surrender:

New Member
maja19
Posts: 3
Registered: ‎02-13-2013
My Device: blackberry 9230

Re: BBM 7 "Associating BBM with your BlackBerry ID"

heyy have u fixed it and if yea plzz help thats wot mine does ? wat shall i do ????
Forums Veteran III
Wolf359
Posts: 3,517
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: BBM 7 "Associating BBM with your BlackBerry ID"

Are you still having the issue?

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution! :Balloon:
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
New Member
Squeeksun
Posts: 1
Registered: ‎11-08-2013
My Device: Blackberry 9320

Re: BBM 7 "Associating BBM with your BlackBerry ID" (Please help...!)

Please help. Im using Q5 and my Blackberry suddenly having this sign on "Associating with Blackberry ID" continuosly for 2 days. I had done security wipe 3 times but still on-going with the error message. What should I do now??? Urgent advice needed, please. Thank you