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BlackBerry® Curve™

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Visitor
fouriewendy
Posts: 1
Registered: ‎01-11-2013
My Device: Blacberry Curve 9360
My Carrier: Vodacom

BBM ID VERIFICATION

I have a blackberry curve 9360 & it went off because battery was flat. When I switched it back on my bbm opened with a ID verification window. I've entered my username & password but it keeps on saying that the usename & password doesn't excist. I went online & logged in with the same username & password. What can I do now to get the bbm on my phone to work???

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Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BBM ID VERIFICATION

Hello fouriewendy

 

Welcome to the forums. 

 

Please contact your mobile network provider and have then contact RIM on your behalf to have this issues investigated further. 

-SR

 

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