05-06-2010 11:06 PM
Hello,
I have a blackberry 8530smokey violet, my carrier is Verizon. I'm having trouble receiving and sending any type of message(bbm/email/text) while on a phone call. When I hang up ALL my message come pouring in (I guess I should be happy they come in at all). Initially all the messages came in silently so I adjusted it so that I would be notified when a message comes in. I've since removed it but I still have the problem. Any advice?
Also while at work I changed the ringing to silent but all my messages cause my phone to make noise, I assumed when I made the phone silent I assumed all messages/phone calls would be silenced. Was I incorrect?
Either way any advice would be appreciated.
Thank you!!!!
Solved! Go to Solution.
05-06-2010 11:22 PM
That's the way it works for Verizon's 3G service.
If you were on WiFi, they would come while on the phone.
For the notifications, it sounds like you've set exceptions to the profile which allow notification sounds while on the silent profile.
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05-07-2010 10:18 AM
You're totally right I put the wifi on and all the messages are coming through while on the phone. Regarding the notifications its seems to of stopped so I wont bother that function anymore. I appreciate your help. Thanks!
05-07-2010 11:16 AM
You are very welcome.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
07-10-2010 09:26 PM
So when you turned WiFi on, you bbms came through while on phone calls too? Where you able to respond while on the phone?
07-11-2010 01:14 PM
Yep as soon as I turned the wifi on all messages came through including the bbm, sms and mms and I'm able to respond to all of them. The sms (aka text messages) naturally come through. The bbms need wifi turned on to receive and respond while on the phone.