12-11-2012 04:03 AM
My friend has woke up this morning to find she had to enter her BBID password, only to find that when she has done this all her ex bfs BBM contacts are on her phone and he has all of hers. It is the same email address and password that she has always used for this phone. She has had this phone for a few months and it was brand new when she received it.
She cant view her BBM profile to see if she still has the same pin either.
Does anyone know how this has happened or what she can do to recover her contacts?
12-11-2012 05:10 AM
I forgot my bb id password tried to retrieve it with the email on te blackberry.com web but it still not reseting my id and I cannot access my bbm messages help please -- the web site that the email directs you is not working!