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Kenechi
Posts: 2
Registered: ‎02-28-2013
My Device: Pearl 9105

BBM does not restore contacts on Pearl 9105

I uninstalled BBM on desktop software when my dp refused to change. also backedup before uninstalling It.

 

I have reinstalled it but my contacts are nowhere to be found.

 

I have also noticed that I cant find Blackberry Messenger on the 'Applications' folder on my desktop Software.

 

Help Urgently needed.

 

Thanks

 

Kels
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Elite II
prince2012
Posts: 7,969
Registered: ‎06-01-2012
My Device: Curve

Re: BBM does not restore contacts on Pearl 9105

Hi Kenechi

 

Welcome to BlackBerry Support Forums

 

 

Which version of BlackBerry Messenger you have on your device ?

 

If it is BBM7 then all contacts are stored with our BlackBerry ID , so on your device be sure that you have login with your BlackBerry ID.Or refer to those Article :

 

KB20554 How to back up and restore the BlackBerry Messenger contact list

 

My contacts and groups are missing

 

So try it or let us know.

 

 

 

 

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