05-09-2013 10:32 AM
05-09-2013 01:29 PM
Hi and Welcome to the Community!
With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books (pre-BB10 devices only)
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
05-09-2013 01:39 PM
Oh...sorry...in your first post, you didn't bother to reveal that you'd "tried everything"...for, with "everything", then there's no need to even ask for more help, now is there? Perhaps I misunderstood your first post here...my apologies.
So, I must also assume you tried the last thing I recommended?
05-09-2013 01:46 PM
05-09-2013 01:49 PM