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SydGardner
Posts: 1
Registered: ‎02-03-2013
My Device: Curve 9320

BBM not working & Reboot issues - BB Curve 9320

Help!

My BBM has not been working a few days now, I have updated the software to the latest version but it's still not working.

 

When I try to send a message I get a x next to the message and it doesn't send and I can no longer receive messages.

 

Also, the phone keeps re-booting itself at random times

 

Please help!

 

Thanks in advance

Syd

Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: BBM not working & Reboot issues - BB Curve 9320

Hi SydGardner

 

Welcome to BlackBerry Support Forums

 

From your device remove the Media Card and see if that helps , if problem persist then Try to start your device on Safe mode and if you recently installed any Application then delete that particular application .

KB17877How to start a BlackBerry smartphone in Safe Mode

 


SydGardner wrote:

 

My BBM has not been working a few days now, I have updated the software to the latest version but it's still not working.

 

When I try to send a message I get a x next to the message and it doesn't send and I can no longer receive messages.

 



Regarding this issue please Check this Knowledge Base :

 

 KB33216 : Red X is displayed when sending a message to a specific contact using BlackBerry Messenger 7.0

 

 

 

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