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BlackBerry® Curve™

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New Contributor
Riley17
Posts: 5
Registered: ‎01-12-2013
My Device: Curve 9300

BBM only works when on WIFI

My new BB Curve 9300 BBM only works when I am on WIFI. I am with Koodo and have a data plan so it should work as I am able to surf the web with no WIFI. The only time BBM does work off WIFI is when I take the battery out and replace but that last a day and then overnight something resets and the folowing day when I attempt to send BBM with no WIFI I get the clock. It only goes through when in a WIFI Area!!! 

Any Ideas...I have been back to Koodo who replaced the SIm Card one Day, Gave me a new BB another day and the run around. They evensuggested I get rid of my BB (which I do not want to)  for an android!!!