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BlackBerry® Curve™

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New Member
Posts: 1
Registered: ‎01-11-2013
My Device: curve 9320
My Carrier: vodafone

BBM wont let me add contacts or accept invites

[ Edited ]

hi all, I think this is a common problem but hopefully someone can answer it for me - the posts i have seen dont say whether the problem has been solved or not.

 

i have a curve 9320

 

I had a faulty handset so my phone provider has given me a new one.  I did a backup with blackberry desktop manager and it said it could not back up bbm.  I made a note of my pins and carried on with the exchange.

 

I set up my new handset today and sent invites using the pins I had written down.  all say they are pending.  One contact has also sent me an invite but this has not been received by me.

 

I have deleted pending requests and sent new ones but this has not worked.

I have checked and my roaming data is enabled.

I have BBM as part of my contract plan

I have downloaded the most recent application updates direct from blackberry desktop manager

 

does anyone have any ideas how i can fix this?

 

thanks

eve

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: BBM wont let me add contacts or accept invites

Hello ev-dubz

 

Welcome to the forums. 

 

Have a look at the following article which may help you out with your issue. 

 

When adding a contact to BlackBerry Messenger the contact remains in pending status

 

Hope this helps. Let us know how you make out. 

-SR

 

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