03-21-2013 04:44 PM
i just went on bbm like 2 hours ago and noticed i had no updates and then i tired sending messages on bbm and they would not send please can someone help me what do i do? oh and i have deleted bbm and tried to get on the app world but now that wont work please help
03-21-2013 05:36 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
If those do not go EXACTLY as written, then stop and contact your mobile service provider for formal support. Otherwise, try again to install BBM (and this time, try to tell us a bit more than "that wont work"...we really can't interpret anything at all from that limited detail).